Frank & Arlo Gift Cards are valid for 12 months from the date of purchase. It is the Purchaser’s and Receiver’s responsibility to redeem the value placed on the Gift Card within that time frame. Frank & Arlo is unable to extend Gift Cards beyond the expiry date.
Frank & Arlo Gift Cards can be redeemed in our retail store – 43 Bridge Rd, Richmond VIC 3121 and online at www.frankandarlo.com.au
Frank & Arlo cannot accept cancellations on Gift Cards once payment has been processed. Gift Cards are not refundable or redeemable for cash. When purchasing on www.frankandarlo.com.au, Gift Cards are recognised as a free service and not considered as goods of the shopping cart total or GST. Any amount purchased on a Gift Card in an online transaction will not contribute to the free shipping or other promotional qualification amount unless stated otherwise in the relevant promotional Terms & Conditions. The value placed on a Frank & Arlo’s Gift Card cannot be redeemed to place value on a new Gift Card.